Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
When I launched my first business in 2003, I admittedly wasn't thinking about hiring. I was so focused on making my LSAT prep courses available that I neglected to consider the best way to grow my reach: by enlisting help. Doing everything myself had a major impact on my ability…
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While seasons of high demand bring excitement to small business owners, they often create additional stress that prevents them from providing the best customer experience possible. Regardless of your situation, here are five ways to sustain your business and yourself in the midst of chaos and keep the customer experience…
This Side Hustle Spotlight Q&A features Joshua White, a 50-year-old father of six and grandfather of two based in Boca Raton, Florida. In 2019, White started a side hustle: Handy Famm, the brand behind a multifunctional STEM learning tool for kids that allows them to help with DIY projects around…
The company you founded is turning a healthy profit and has become a market leader, so you've decided to sell it and are expecting a respectable return. You could wait and keep growing it so it fetches a better price, but you need capital and a management team with the…
'Tis the season to start a side hustle. Many Americans are eager to earn some extra cash ahead of an anticipated holiday spend of $1,778, an 8% increase over last year, according to Deloitte's 2024 holiday retail survey.Although not quite seasonal, online freelance work is the most popular side hustle…
Hi there! I'm Dima, the founder of PitchBob — an AI co-pilot for entrepreneurs. We started as an AI pitch deck and startup business pan generator before moving to a full-cycle co-pilot.One key insight I've gained from analyzing the journeys of both successful and unsuccessful founders is that our psycho-emotional…
Philanthropy isn't just about charity — it's a strategy for impact, growth and personal fulfillment. For entrepreneurs, giving back creates opportunities to strengthen communities, build lasting legacies and even fuel business innovation. In a world where success is often measured by profits and market share, philanthropy offers a refreshing perspective…
Companies today have to compete on customer experience. And most companies, about 66%, think they're delivering. However, many customers feel differently. Recent research found that 54% of buyers believe companies treat customer experience as an afterthought.What's more, research by McKinsey indicates up to 70% of digital transformations, which usually seek…
Startups worldwide want to improve their reputations, meet partners and investors and scale their business. Innovative ideas come from every corner of the globe, which makes entrepreneurship open to anyone — no matter their background, gender, race or experience. However, depending on a startup founder's location, it might be difficult…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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