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Leadership
Zoom’s Return-To-Office Could Doom The Company
Exceptional leaders often excel as skilled storytellers, and for good reason. Once a company hits a certain level of organizational complexity, one of the most important tasks the CEO has is to craft intellectually coherent and captivating narratives about the firm, its purpose, and its performance. Failure in this task means undermining the very existence of the company; a sin…
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How to Break Free From the Comfort of ‘Good’ and Achieve Greatness
"Good is the enemy of great." These are not just words to write on a t-shirt; they are the words that hold the key to the difference between mediocrity and brilliance. If you are planning on being great, you cannot afford to just be average.It means you need to work…
Tim Cook: This Is How AI Will Change the iPhone, iPad, Mac
Apple CEO Tim Cook says AI is an unmistakable turning point for technology.In an interview with Wired released on Wednesday, Cook discussed AI's impact on Apple and said it will enhance all of Apple's offerings at some point by changing the way users interact with their phones, tablets, and laptops."AI…
Citadel’s Ken Griffin: ‘America Is Open for Business’
This article originally appeared on Business Insider. Ken Griffin, the billionaire founder of Citadel, wants to get America's "fiscal house in order" but doesn't believe Elon Musk can do it alone. Speaking at Wednesday's DealBook conference in New York, Griffin said it was unlikely that Musk, who has become a…
5 Ways to Retain Customers With Good Customer Service
One of the most unfortunate reasons customers may be leaving your business ("churn") is that you've developed lapses in your customer service and customer experience that are alienating your customers and driving them away.These customer service lapses often get worse during a period of rapid company growth. It's fairly easy…
How to Let Go of Unnecessary Tasks and Focus on What Matters
It's freeing to let go. Bruce Lee captured it perfectly: "It's not the daily increase but daily decrease. Hack away at the unessential." It's an idea that's turned businesses on their head and made life easier — one that's changed the definition of productivity and success in a world full…
Friends’ ‘Scrappy’ Side Hustle Led to a $1 Million Product
Even though Liis co-founders Alissa Sullivan and Leslie Hendin grew up within minutes of each other in Marin County, California, they didn't meet until years later when a friend introduced them at a wedding in 2009. The duo immediately bonded over a mutual obsession: fragrance. "We both used to collect…
Unlock Lasting Business Success by Instilling These 5 Family Values
A key to business success is the strength and prevalence of the company's core values across all arms of its operations. These principles help shape the company, drive performance and boost employee engagement and retention, ensuring its sustainability well into the future.A smooth sailing ship will endure volatile times, especially…
Success Isn’t About Having the Best Idea — It’s About Resilience
My company, Jotform, was not an overnight success. I didn't wake up one day to find myself the darling of TechCrunch or attract massive funding rounds from VCs ravenous to get in on the form-building action.I probably don't have to tell you that a form-builder is not the world's sexiest…
5 Essentials of Good Leadership
What makes a good leader?Ask any entrepreneur, and you're likely to get different (albeit, pretty similar) answers. You might have heard that a good leader is strong, decisive, confident and honest. Or perhaps a "good" leader to you is optimistic, creative and forward-thinking.After over 20 years as a CEO, I…
Why You Need to Invest in Your Employees and Community This Holiday Season
The holidays are upon us, and with the influx of shoppers and time-off requests from employees, this is often the busiest time of the year for businesses. It can be challenging for business owners to balance their sales priorities amidst preparing for the year ahead, but the season of giving…
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Creative Ways Startups Can Earn Funding in Tough Economic Times
In a declining economy, startups face an uphill battle when it comes to securing funding.…
I Asked AI to Create a Plan for a Fake Company — The Results Blew Me Away, But Not in the Way You Might Think
With all of the recent news about artificial intelligence (AI), it got me thinking about…
Ideas To Transform You From Good To Better To Best
A while back, I took a couple of my grandchildren on a tour of the…
5 Crucial Challenges Startups Must Overcome
Startups face numerous challenges on their journey to success, and failing to overcome any one…